Tag: Shop

Ryder’s Ft. Lauderdale service location showcases effective shop management practices

Senior Service Manager of Ryder’s Ft. Lauderdale Jonathan Muriel approaches company needs from the ground up.

Truck Centers Inc.’s Antonio Buckley successfully focuses on minimizing downtime for customers

“In service, everything is measured in minutes,” says Antonio Buckley, service manager at the Mt. Vernon, Ill., location of Truck Centers Inc. (TCI). “Best practices ensure that we have the fastest possible turnaround time for customers, and consistent communication throughout the service process gets vehicles back on the road faster.”