Senior Service Manager of Ryder’s Ft. Lauderdale Jonathan Muriel approaches company needs from the ground up.
“In service, everything is measured in minutes,” says Antonio Buckley, service manager at the Mt. Vernon, Ill., location of Truck Centers Inc. (TCI). “Best practices ensure that we have the fastest possible turnaround time for customers, and consistent communication throughout the service process gets vehicles back on the road faster.”
It’s easy to think that the transportation fleet industry is advancing at light-speed, especially when you consider how much technological advancement has disrupted the way fleets operate today compared to just five or ten years ago.