Category: Technician Management
A truck service technician is like the conductor, tuned into the truck’s performance with special knowledge about the systems on the vehicle. In fact, today’s trucks are much like a finely-tuned orchestra—when all the parts are working in unison, they are a joy to behold. However, when one component goes awry, well, things are not so enjoyable.
Manual transmission noises are fairly straightforward to isolate. The sound a transmission makes as a failure unfolds can help the technician to determine the issue.
We’ve all heard the old adage, “no news is good news.” While that saying may sound encouraging, the logical part of our mind probably wonders what’s going on with the “no news” part.
What began as personal entertainment has morphed into truly practical tools for the fleet maintenance industry.
What lube points might be easy to miss on automated manual transmissions?
A look at the service maintenance of tires for dual wheels and tandem axles.
Ice, slush, and general muck on the roads take a significant toll on brakes and other exposed components.
When shop managers are asked about their biggest pain points, difficulty communicating with customers most always comes up.
Driver discomfort can be an important clue to potential issues, revealing areas of the vehicle in need of inspection and maintenance.