Senior Service Manager of Ryder’s Ft. Lauderdale Jonathan Muriel approaches company needs from the ground up.
The multitude of sensors on today’s trucks provide a bigger operation picture that informs the fault code analysis coming from your service solution providers.
For National Fleet Management’s Billy Black, a proactive approach is key to providing streamlined and effective service for customers.
If you consider how many different vehicle configurations are on the road today it will give you an idea of how advanced diagnostic and repair solutions must be, notes Scott Bolt, director of product management at Noregon.
Many transportation fleets begin the process of preparing their trucks for winter in November, a process known as “winterizing.” However, the practice of winterizing your truck should take place all throughout the winter months, not just in November.
It takes a team to keep trucks moving smoothly through a shop facility and back onto the road, notes Shelley Oldenburg, medium-duty service manager at Kriete Truck Center—Madison.
It’s easy to think that the transportation fleet industry is advancing at light-speed, especially when you consider how much technological advancement has disrupted the way fleets operate today compared to just five or ten years ago.
Atlas Trucking relied on third-party service providers until about four years ago when the fleet decided to take its service matters into its own hands.
Shop management technology can be a time saver for managers and technicians. In most operations these days, computer terminals, laptops and tablets are as common as the familiar tools used to work on vehicles. It is, however, the applications on those devices that provide true time and cost savings.
The service jobs your shop tackles may differ from those of the fleet next door, but there’s likely one commonality between those brave enough to run their own service operation: preventative maintenance. Looking for easy wins to improve your service throughput and minimize unplanned downtime? Start there.